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frequently asked questions
What is Aurignals all about?
Aurignals is your go-to destination for discovering and buying luxury fragrances online in India. We’re here to make the world of perfumes more fun, affordable, and accessible. Whether you’re exploring a new scent or looking for your signature fragrance, we’ve got you covered – with travel-friendly sizes and full bottles from top brands, all 100% genuine.
Are the perfumes on Aurignals authentic?
Absolutely – no knock-offs here! We work only with official brand owners and authorized distributors to make sure every fragrance you receive is 100% original. You can shop with complete peace of mind knowing you’re getting the real deal.
What size options can I choose from?
We offer flexible sizing to suit your needs!
• 10ml, 20ml, and 30ml decants – perfect for testing or traveling (curated and packed by Aurignals)
• Full-size bottles – directly from the original brand, sealed and retail-ready
What’s your return policy?
We accept return requests within 5 days of delivery – but here’s the important part:
• The product must be sealed and unused
• For damaged, wrong, or defective items, make sure to record a full unboxing video (from showing the sealed package to revealing the product – no cuts or edits allowed).
This helps us process your claim quickly and fairly.
Got more questions? We’re here to help!
Feel free to reach out anytime between 9 AM – 8 PM IST (Mon–Sat)
📧 Email: support@Aurignals.com
📞 Call/WhatsApp:+91-8448972778